Support Center
Search detailed user guides, API manuals, and quick fixes for your Instagram automation.
What is TamilDM?
Discover how TamilDM helps automate Instagram DMs, comments, and story replies compliant with Meta guidelines...
Who is TamilDM for?
TamilDM is for creators, eCommerce brands, agencies, coaches, and local businesses wanting to automate leads...
Connect your Instagram account
Step-by-step walkthrough to connect your Instagram account using official Facebook OAuth logins...
Setting up automation for posts or reels
Learn how to select posts or Reels, define trigger keywords, and craft replies on the dashboard...
Comment-to-DM Automation
Learn how to automatically message users and reply publicly when they comment a specific word...
Auto Reply — AI and Manual
Standardize customer responses using precise template buttons or dynamic ChatGPT AI responders...
Triggers in Automation
Explore matching logics like Exact Match, Contains Word, Wildcard, and Exclude keywords...
Connect TamilDM to Claude, ChatGPT, Cursor
Configure API tokens and webhooks to connect desktop AI clients and external scripts using MCP...
How to fix Instagram automation not working
A quick checklist of common oversights like self-testing restrictions, expired tokens, or app toggles...
Instagram Messaging API Error
Fixing "Ineligible for Instagram" messages and validating your Page-to-Profile link status...
Another app is controlling your conversations
Step-by-step instructions to configure Meta Handover Protocol and fix 'not the thread owner' errors...
Delete Account
Permanently remove your personal details, disconnect Meta credentials, and wipe your data from our database...
Need direct assistance?
Our support engineers are available to review connection failures and app settings.
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